Rhonda Petit is the CEO & Founder of 3×5 Coaching LLC and author of The Spirit of Selling. Rhonda is a champion mindset coach who works enthusiastically with individuals, groups, and companies to guide them in discovering their deepest desires, reaching their potential, and achieving their personal and professional goals.
In today’s episode, we discuss Rhonda’s book, The Spirit of Selling, as well as coaching style. Rhonda has been leveraging the law of vibration and why it’s important for salespeople to understand that their potential lies in their habitual behavior aka the subconscious mind. Rhonda’s unique coaching style gives great perspective on how one should approach the selling mindset.
Tune into today’s episode to learn from Rhonda Petit, author of The Spirit of Selling and champion mindset coach so you can better train your mind for success.
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Transcript:
Fri, Apr 1, 2022
SUMMARY KEYWORDS
sales , selling , people , book , rhonda , salespeople , belief , crm , universal laws , self image , misconceptions , law , coaching , pro , behavior , spirit , motives , chapter , chemical , person
SPEAKERS
Rhonda Petit & Christopher Smith
Intro
Welcome to the Sales Lead Dog podcast hosted by CRM technology and sales process expert Christopher Smith, talking with sales leaders that have separated themselves from the rest of the pack. Listen to find out how the best of the best achieve success with their team and CRM technology. And remember, unless you are the lead dog, the view never changes.
Christopher Smith
Welcome to sales lead dog. Today of joining me, Rhonda Petit. Rhonda is the CEO and founder at three by five coaching and the author of the spirit of selling. Rhonda, welcome to sales lead dog.
Rhonda Petit
Thank you. So happy to be here with you, Chris. Thanks for having me.
Christopher Smith
Yeah, I’m excited because you combined two of my attributes of my favorite guests, sales coaches and authors. You know, I love having the coaches on I love having the authors on you’ve got to both so I’m excited to have you on sales lead, Doug.
Rhonda Petit
Great. Excited to be here.
Christopher Smith
So, Rhonda, tell us a little bit about how you got your start in sales in your path to where you are today.
Rhonda Petit
I started, I guess you could say, I got exposed to sales when my mom and dad were in Amway when I was probably 12 and did some babysitting and some waitressing. And then when I was 21 years old, I was a chemistry major. With Chemistry and Business Administration, I was working part time at a company called Software chemical, just doing standard chemical lab work 20 hours a week. And my manager knew that I loved the business side of things. And the JT Baker chemical representative got promoted or something and there was an opening. She said, why don’t you just apply for that job. So, I did, I took her idea and did it. And I was the first JT Baker at that time was a chemical company that was I think 85 years old. And I was the first female woman that they put in an outside sales position in a car without any prior commercial experience. And so that’s where I started my career. And then I got into, you know, what, from selling chemicals into the molecular field with the human genome being sequenced, and did a lot of things in PCR and instruments to do that, and then had experiences with software companies, diagnostic startups, and then by 2019. I, our my position, you know, they decided to make some changes, and they eliminated a bunch of positions minor, which was one and I said, Okay, I looked up in the sky and said, I guess because I had gone to coaching school and always wanted to run my own business. And I said, I guess time is now it’s not going to be later. So, I started my own business in 20 on 2019. And then got into the book writing in 2020.
Christopher Smith
That’s awesome. Toby how the idea for the book came about?
Rhonda Petit
Well, as you know, we all you know, started experience, I guess in March, coming back, we weren’t we were actually at a golf tournament at the travelers and I did not try it the Players Championship. And the COVID thing hit. And so, a lot of I had some other coaches they had, we started doing all these virtual meetings trying to, you know, get everybody uplifted, because you know, it was tough, every, you know, everybody’s trying to cope and deal with the stress of not knowing anything about all we were dealing with COVID. And the book, coach came on her show, and she had me on a guest show on the show with her. And I listened to the book coach and said, No, that’s an interesting idea. And thought about these universal laws that I was learning about. And I said, Man, if I would have only known these things when I was 21 When I started, oh my gosh, what I could have been dangerous, right? Yeah. So, I said, Then I sat down with her and she pulled out a book, that outline of me that I didn’t even know existed. And I just kept going and I really believe the book was kind of channeled through me. So, it was it was a really cool experience being an instrument for something like this to be produced.
Christopher Smith
And you put something great out into the world for other people to use. That’s pretty cool.
Rhonda Petit
Yeah, yeah.
Christopher Smith
So, the title of the book, the spirit of selling, how did you come up with that title?
Rhonda Petit
I was through studying with Bob Proctor. He always got us reading towered. And there was a there’s two chapters in there. One was called the spirit of opulence. And one was called the entering into the spirit of it. And I thought, you know, that’s what it is. It’s like the spirit of selling and the name just came and then you know, it was amazing. There were people that like the cover, the people referred me to the guy that came up with the book cover and I don’t know everything just kind of started unfolding? I, I it was it was a fabulous experience. That’s awesome. Awesome. Take action on your ideas when you get intuition.
Christopher Smith
Yeah. It’s not always easy to do everything you have going on your life to commit to writing a book. That’s a big deal. Yeah, yeah. Alright, so let’s jump right into the book, chapter one, the maze of misconceptions about sales. So right out of the gate, you know, the maze of myths. That means there’s a lot of misconceptions, can you dive into to what this maze is made out of this maze of misconceptions?
Rhonda Petit
Absolutely, you know, concepts, we get concepts and ideas from people. And most of a lot of the ideas we accept, we really accept without kind of digging into fact or truth. And if you have misconceptions about a concept, you can get lost. And so, I in the first chapter there, what I’m trying to do is pull out most of the misconceptions that hold salespeople, anybody, salespeople, business owners back from selling, one of the big ones is I think some people have an association of a salesperson with a con artist. And I, you know, talk about like, where’s the convergence of those two words, con, our sales professional, and, you know, both people persuade, but with different intents, a con artist is thinking about what they’re going to get out of it right there. They’re in it to get and a pro is in it to give and serve.
Christopher Smith
Yeah, you know, I just had a conversation last night with my wife about manipulation. And I said, you know, initially people think manipulation, that’s a bad thing. And, and I’d said, you know, to me, it really comes down to what is the outcome you’re driving them to, if you’re trying to steal something or take something from them again, and it’s negative, but if you’re trying to help them, and you’re trying to manipulate them towards a benefit for them, or a better outcome for them, then manipulation, or everything we’re doing, we’re manipulating people, but it’s really about the outcome, right?
Rhonda Petit
Yeah, I like the persuade, because what the word persuade to associate that when you’re selling, because I think when we persuade, we’re helping walk someone across the bridge with faith. Right? Right. And when you, when you actually really listen to a client and really understand what it is they want, you can do a couple things. One, you can see if it’s a fit. And if it is a fit, and you know, for a fact that what you have is going to help them get what they want. It’s your responsibility to help them get over the bridge. I mean, I you have to look at it like that, like, why would you leave them off the hook? You can you have what they need to get across the bridge. Now, you may have to come up with some innovative ways to help them get there. But it’s your responsibility as a real pro, to transform people’s lives in a positive way and help them build the faith because a lot of times people don’t have the belief in themselves. But if you as a as a part of your service, believe in them, and believe the divinity within them, and that they can do that. And you could help them get there. You need to do that. I mean, it’s your responsibility.
Christopher Smith
That’s right. And this is a difference between a sales pro and an order taker, right, that is Pro has that, that that plan and that ability to help them that persuasion capability to help them across the bridge. That’s right. Yeah. So as a sales leader, how do I address this maze of misconceptions? If I’m dealing with that, in my team, how do I address these issues?
Rhonda Petit
I think the first step as a leader is realizing that people behavior is due to a lot of beliefs. And so, when you really seek to understand, you know, like, with who your team like, what’s going on, you know, what are some assumptions? What are they where did you get that assumption? Where did you pick up that belief? How do you know it’s true? Just because it happened in the past. Why does it have to be happening here in the present, you know, why we pull in the negative stuff from the past into the present, and be willing to help that realize that they have a thing called a paradigm or fixed beliefs or habits or ideas that they came across, they may not even know that they have them? Nobody might have ever helped them, observe or look at their behaviors, right? And so, as a leader, I think you want to go to the cause, like law, law of cause and effect. You want to go to the cause what is the cause? There’s a fixed idea, belief in their subconscious mind that’s this regulating their behavior. Get to the bottom of it, help them come up with a new idea and embrace and emotionalize a new idea to cause different change in the behavior. But you got to work at cars not at, you know, you can’t work at the back end just saying, do it this way, and never get to the root cause.
Christopher Smith
Right? You really have to understand just like when you need to understand your customer, you have to understand your salespeople, right? Yes. What’s motivating them? What’s going on in their life? What are their pain points they’re struggling with?
Rhonda Petit
Yeah. And then what? What do they want to get out of there? You know, what’s holding them back? And then how can you help them? You know, be more empowered? Yeah, right. Oh, yeah.
Christopher Smith
Yeah. What are some of the other misconceptions that people have about sales,
Rhonda Petit
um, the Jamaica sale, you don’t earn it, we don’t make sales, we earn them, that sale is an effect of service that you provide or value that you create and provide service rendered. So that that’s a big one, you know, you’ll hit people at the end of the quarter, you know, get out there and make it happen. Well, what the what the boss isn’t the CEO should be saying is get out there and create some more value. Right, and we’ll get the sales, you know, that’s, that’s, that’s one of them.
Christopher Smith
Really, you can’t make anybody do anything, you’ve got to earn it, you’ve got and that’s earning on multiple levels, not just, you know, that there’s so much that goes into this, you know, to earning the sale. Can you talk about that, like, what are some things that the team should be doing to earn the sale?
Rhonda Petit
There’s, you know, how do you, you, I talk about in my book, bring your ace to the game, and its A, C, E. And, you know, when you’re not just selling a product, you’re selling you and all the things that you can give, and there’s many things that we all as human beings can give other human beings that we all need. So, you can give people appreciation, you can acknowledge people, you can be consistent in your performance and consistent in your word and your integrity, you can provide excellence, when you show up, you know, are you coming prepared to give in, leave the person with an impression of increase. And, you know, having empathy with the person, you know, I think we all as salespeople, there’s an ego empathy balance that you want to bring to a person, you want to be able to sit down on the couch with them, and walk, you know, get their moccasins and really experience what it is that they’re going through, and what where they are and where they want to go. So that’s the empathy part. But then once you see that and know that you’ve got to have enough ego and later, you know, the ego is just the seat of the will your ability to lead somebody across the bridge, you need to provide them direction. And sometimes, as a true pro, you’re going to tell them something that they may not want to hear. But they need to hear somebody and so you have to, you know, be May I be frank with you, can I, you know, just share this with you? And then, you know, let them know what they need to know. Yeah. And that takes courage and leadership. Yeah.
Christopher Smith
I had that conversation earlier this week with a company that a came to us with a plan. And I have to say, you know what, I’m seeing some issues with this plan. You know, I think there’s a path forward. But, you know, I wouldn’t be honest with you, if I’m not going to point these out to you. And if I don’t like them, and I feel like I’m worried I’m gonna lose my credibility. They’re gonna not they’re not going to trust me at some point. I may not be today, but at some point, the trust is gonna break down.
Rhonda Petit
Yeah. And you being authentic like that with them. I’m sure they appreciate it.
Christopher Smith
I hope so. I think so.
Rhonda Petit
I mean, when you speak the truth, you’re always free, right? Oh, yeah.
Christopher Smith
It’s like, hey, I know, I did what I knew what felt was right. And they may not like it, you know, but it’s like, to me, it’s all about, I need to eliminate risk. You know, not only for them, but to the whole process and risk to them trusting me because even if I didn’t see them, I landed the sale. And then we fail, because I didn’t alert them to these things. Yeah, I that damage is way more worse than losing a deal.
Rhonda Petit
Yeah. Right.
Christopher Smith
So yeah. Chapter Two. Do you judge money or expected? First thing I want to know is how did you come up with a title for that? Or just the focus that you wanted to have that in your book?
Rhonda Petit
Because I think the biggest misconception, there’s so many misconceptions about money. I had to call him out. I mean, you know, I can’t so the title, where did it come from? Because there’s so many judgments about money. I said, okay, we’ve got to have the judge thing there. And the other big money misconception to hold some salespeople or new business owners back from earning money is worth and realizing that money is a reflection of service rendered. It’s not something bad or dirty or evil or, you know, and that to really, people recognizing the value of what they’re selling, right, so you have to know what you’re selling. And you know, I talked about that, that you’re never selling, you know, the features, you’re selling the benefits, you know, as Alma Wheeler used to say, you don’t buy a quarter inch drill, because you want a quarter inch drill, you buy a quarter inch drill, because you want quarter inch holes, right? Everything in your closet, is because the way it made you feel the car you chose for whatever reason was the feelings that you got from buying that car. You know, we all make decisions based upon emotion, we justify them with logic. So, think about what you’re selling, and what really is that worth to a person and you’ve got to believe in in that in the product and in the worth. And if you believe in the worth, you’ve also got to believe that you’re worthy. Because if you’re rendering a service, it’s going to give them that much value, why would you not expect that you’re going to get something in return. It’s a law of the universe, whatever you put out, you get back. So, if you’re leaving somebody with an impression of increase, and you’re providing a service that’s life changing, or for them, somebody’s going to get promotion, because they bought your product and improved productivity or whatever you’re selling. Think about what am I really selling? And what’s it doing for people? And what’s that worth? And when you get that appreciation? And recognize, well, yeah, of course, I’m going to get it back. Because that’s the law, everything you put in comes back and it comes back multiply. Usually, it does, it’s not a linear trade, it’s nonlinear. And that’s the cool thing about universal law.
Christopher Smith
Yeah, I love that. Because it’s, it’s, you know, what it comes down to is, you know, you put positive up, you can also put negative out there, you know, and that’s going to come back to you as well. And, and I love what you said there that, you know, not selling features, but it’s the outcome, I think that gets lost so many times I know, when I always when people try to sell me, I always look at it differently. A lot of times I’m more than listen to, you know, we’re evaluating them on why what they’re trying to sell me, I’m looking at how they’re trying to sell me. And I’m judging them on that as much as I am on what they’re, you know, what I’m interacting with them about. And it always amazes me how much today, given the resources, like your book that are out there, and other resources and coaching and all that, how frequently people just seem to be really missing the mark, and not connecting with their, you know, whoever they’re talking to not coming across as, as you hear to help me or sell me. You know, and I see that so much. Why is that such a struggle? Still?
Rhonda Petit
I, it’s awareness. I mean, it you know, the only thing that really helps people back is awareness. So, it’s definitely an awareness thing. And I think, you know, we also talked about this in the book, you know, a lot of times we get we as, as human beings are drawn towards a momentum. And the question is, are you drawing towards the momentum inside, or what’s going on outside of you. And if we’re objectively focused on what is and don’t constantly getting distracted, or fear of missing out, you know, all over the place, then we don’t have a lot of order. And we don’t have a lot of calmness, and we don’t, and then we get stressed trying, you know, are caught up in games trying to get people’s approval. And then we’re doing things out of mechanics. And we’re not the Spirit not recognizing what we’re really doing or what we’re about not connecting or tapping into our prep our purpose, and we’re not connecting to, you know, our mission, what we’re supposed to be doing. And so, it gets lost. And that’s why you hear all the big stuff you might hear about meditation, and everything in today’s world is so, so important because we have to lean into ourselves and our inner higher, you know, get everything from the inside as opposed to the outside. Hey, if you haven’t in the next 10, I guarantee probably the next 10 years is going to get it’s going to get the speed is going to go even faster, the change. And if you if you haven’t figured out how to get internal peace and draw from the inside, it’s your wake-up call. If you’re listening to this right now you’ve got to get the internal, your internal strengthen, lean into you which is solid. And that’s a solid thing to lean out. Because if you’re leaning into stuff outside, it’s going to you’re going to fall down all the time.
Christopher Smith
Yeah, I can feel that when I’m when I’m dealing with people that you you put that off. Like, I’ve recently had, you know, someone reached out to me and tried to sell me and I could. It’s like you can feel the desperation, you know that I knew his motivation was he’s got a number to hit. And that’s what he’s focused on. He’s not focused on me as a as a customer.
Rhonda Petit
But see, see, that’s what people have to get with the law of vibration, we are always vibrating. Yeah, so your customers are picking up what you’re putting down with the vibration. So, if you’re in there, and you’re not thinking about them, and you’re thinking about you, you can be comfortable having stuff come out of your mouth, that sounds like it should sound but you they’re gonna pick it up, they may not know what it is, but they’re gonna feel uneasy, and they’re not gonna buy.
Christopher Smith
We’ve all had that, where it’s like, you get out of a meeting, like something was off there. Did you feel that? You know, it’s like, that happens all the time. You know that something’s not right there. What’s, there’s something going on behind the scenes here we’re not seeing or hearing about, but it’s there.
Rhonda Petit
But you can like what on the opposite side, you could meet a sales pro. And you’re you feel like, like, all attention is on you. You’re put at ease. Yeah, you’re put at ease. And then you you’d have that know, like and trust. And you can feel the emotional composite between the two of you. As you’re operating as one like, and then the sales. It’s easy when you when you’re focused on the other person and service. And I’ll tell you, your stress, the easiest thing to do is go serve somebody and do something for somebody not think about yourself, and you’ll get out of it, you’ll snap out of it.
Christopher Smith
Right? Like you bet you bet. Chapter Three, know the rules and get into the game. What are the rules,
Rhonda Petit
the rules of universal law 96% of all your, all of our behavior is habitual, right? And our potential lies in that habitual behavior. And the habits are in what is referred to as the universal mind or subconscious mind. And universal laws apply. So use the laws and get in alignment with the laws and understand the laws you can’t lose. But if you’re so know the rules and get into the game because it you know, it’s an infinite game. And if you understand the rules, you’re gonna win.
Christopher Smith
Yeah, you know, there’s, I see a lot of books out there on you know, how to self how to stop self-sabotaging and things like that, that all plays into this, right? Yeah. Can you talk about that has, you know, your experiences when you’re doing sales training, when you see salespeople self-sabotaging? What’s going on there?
Rhonda Petit
There’s a program or condition, way of thought, a fixed idea of belief, or lack of belief, you know, typically, it’s of its around. Well, in salespeople, I think there’s four problems that occur in the sell subconscious mind. One is, you don’t have a goal and you don’t have any desire. That’s a problem. Because if you don’t have a goal, and you don’t have any desire, your life is going to get created by default, instead of by design, probably not going to be very happy. Okay. Number two is your, you know, beliefs that you picked up or paradigms or thoughts or, you know, whether it’s the misconceptions of selling or misconceptions about money, or whatever it is, you know, those things hold you back. So, you got to kind of observe behavior, if you’re not getting the results out of the salesperson, it’s not getting the results, what is it that’s causing that and dig a little into that, like we talked about earlier. The third real big thing is self-image. I mean, I don’t know how many times I’ve coached and assisted people getting their self-images updated, because we go, and you know, we’re constantly growing, and then we’re going for a promotion, you get up into that new promotion, you still got the self-image of the old person, you’re not leaving, or you’re not doing it, you didn’t update the program. And it’s like, it’s like walking on a flip phone, and everybody else was on iPhone 12. And you’re you didn’t you didn’t upgrade your self image. And then the third is like just looking at the sales process, right, the presentation like what kind of habitual behaviors there where could that improve? And that’s where you got to, you know, chapter seven, you know, pros create, and amateurs compete.
Christopher Smith
Oh, yeah. Yeah. Don’t jump ahead on the table of contents on me. Oh. That’s all right. That’s all right. Yeah, we’re not gonna give you everything in the book. You got to buy the book to get everything but so if I’m a sales leader, and I’m seeing one of my people, maybe doesn’t know the roles and they’re selling to get into the game, what should I be doing as a sales leader to help them?
Rhonda Petit
I mean, sit down and have a one on one and say, look, you know, we know you’re more than capable blown out this plan, you know what to do. But it’s not happening. So, let’s, let’s discuss, like, what do you think, you know, what are the results that you’re getting? And what do you want to get? What results do you want to get? And look at those two results? And use the Law of Polarity say, Okay, well, what kind of activities? Are you doing that? Get that result? And what would be the opposite of that, or something different? You know, I think there’s, I refer to in the book, there’s a study I did from Forbes about how much time we actually even spend selling most of us, you know, if you think about this, you know, contacting people, consulting people in closing, right, kind of three things you can do to just keep doing over and over and over again, well, how much time are you spending on those profit activities? And, you know, what could happen if the average sales pro out there only spent 30%? And you’ve got a great idea and said, I’m gonna up mine to 35 or 40? What the heck do you think would happen? You know? So, it comes down to really getting Pete, I think step one is get the person to observe the behavior that’s causing the result they don’t want? Then say, okay, what would be different behaviors that could be put in place to replace those. And, you know, get them just like when you’re selling, sell them on them, sell them on the value, you know, you have divinity within you, how’s it going to feel when you’re 120% the plan and you’re going up, and you’re getting your act, you know, what’s what kind of steak you going to beat and at the awards, dinner, or fish or whatever their thing, you know what I mean, and get their imaginations around, getting enthused about that desire level back up to go for a goal that they really want and what see impact your family and but you know, just keep activating their imagination on the possibility and do the same thing you do when you’re selling someone be the bridge of belief for them? I know you got it in you, you can do this.
Christopher Smith
Yeah, you know, that’s that element of self-sabotage where I’ve seen that where people are, when they don’t really know what they should be doing. They fill that void with a whole bunch of other stuff. Yeah. So, they can say, oh, I’m super busy, I’m doing this, this, this and this, and this, but it’s not any value. It’s not moving anything forward. And but behind the scenes, they’re really, you know, it’s trying to get them to recognize, look, you’re just filling a void here, because you don’t know what you know, let’s address the fact that you don’t know. You know what that next step is you’re afraid or, you know, you’re scared to maybe take that step. So, you’re filling the gap with other stuff. It’s really driving into them and getting them to engage at that level. Is that correct?
Rhonda Petit
Yes, we become what we think about. So, what are they thinking about? Right?
Christopher Smith
Yep. They may be putting on a brave face of like, I got this I know, but in reality, they have no clue what to do next, or they’re scared. They’re scared to take that step because they don’t have the confidence. Right? Yeah. Which is tough as a sales leader dealing with that. But in some ways, you have to be almost like a therapist, you know, to help them address, you know, these issues you’re laying out in your
Rhonda Petit
past the fact and the fastest way to get their confidence back is to get them into action, and then see that they can do it.
Christopher Smith
Yeah, yeah. I love that. I love that. And so, we’re not going to go every chapter. But the next one, I want to focus in on his self from the inside out. You touched on this a little bit. But I’d like to dive in this a little bit deeper and your subtitle in this purpose, motives, and desires, the law of dharma. Can you talk about that?
Rhonda Petit
Sure. I think it was Napoleon Hill said, we don’t, we should never make a sale without understanding somebody’s motive. And there’s seven basic motives or you know, the 10 basic motives for beat human behavior. And when you so, so. So, there’s motives, and they’re typically tied to values and purpose. And purpose is the law of dharma and the law of Dharma states that every soul on this planet, you know, made a decision that they wanted to come down here for a reason. And we come to and through our parents. You know, we’re not owned by our parents. We’re just the bit the vehicle is coming through them. But we’ve got our work to do our parents have their work to do. So, when you can tap into your purpose and motive and sell it for yourself. Like what is it that I really want? What makes me fulfilled you, you typically find that each of us has this really special, unique gift to give The World everybody’s got divinity within. And every time that we get the opportunity to share it and give it and it grows. That’s what provides us joy and fulfillment. So, when you tap into that, and you read, you know, a lot of times what happens in conditioning, growing up school, you know, work trying to get people’s approval and fit in is that we mask ourselves in some in in authentic plaster, right. And trying to put on airs sometimes. And we’re not necessarily uniquely just being us, sharing our gift. And when you, when you go back your purpose, you’ve always had it, you’ve done it since you were a kid. But you may have forgotten about it, or it might have gotten covered up in the plaster, but you unveil that and you tap into that, and you start making decisions based on that. You’re going to sell yourself on why you’re unique, you’re going to you’re going to feel better; you’re going to have a better self-image of yourself, you’re going to have more self-esteem. And it’s probably the most important thing that you want to get taken care of is to sell yourself on you and how unique you are and how special you are. And get out there and do your gift. And when you’re in the spirit of being you sharing your gifts voice the whole world can wake up and start doing that tomorrow we live in on heaven on earth, because that’s what we’re here to do we just get lost sometimes.
Christopher Smith
Well, I think that’s a great place to end our episode here of sales lead dog. The book is the spirit of selling using universal laws for sales success the author and our guests Rhonda petite, Rhonda, if people want to reach out, connect with you about coaching again, your company is three by five coaching, what’s the best way for them to reach out and connect with you
Rhonda Petit
the website www dot 3x Five coaching like a three by five card because I’m all about goals. Just on there, there’s consultation buttons all over my website so you can reach me and see my services and that would that’s probably the easiest way you can also reach me on LinkedIn and my book I have a website with everything about the book WWW dot the spirit of selling so I hope you can remember that
Christopher Smith
yep, I will have all that information in our show notes. If you didn’t capture all that check out our show notes on our podcast website on impeller CRM comm and run to speak great heavy on sales lead dog Welcome to the pack.
Rhonda Petit
Yay. Glad to be here. Oh, this thank you so much Chris has been great.
Outro
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Quotes
- “I just kept going and I really believe the book was kind of channeled through me. It was a really cool experience being an instrument for something like this to be produced.” (4:02-4:12)
- “In the first chapter there, what I’m trying to do is pull out most of the misconceptions that hold salespeople, anybody, business owners back from selling- one of the big ones is I think some people have an association of a salesperson with a con artist.” (5:56-6:14)
- “You can give people appreciation, you can acknowledge people, you can be consistent in your performance and consistent in your word and your integrity, you can provide excellence, when you show up, leave the person with an impression of increase.” (11:52-12:12)
Links
Rhonda Petit LinkedIn
3×5 Coaching LinkedIn
3×5 Coaching Website
The Spirit of Selling on Amazon
Empellor CRM LinkedIn
Empellor CRM Website
Empellor CRM Twitter