HP uses artificial intelligence to transform its customer support experience
Adding Intelligence to Customer Support No matter how intuitive, foolproof, and reliable your products are, somebody, somewhere, is going to […]
How a Dynamics 365 Implementation Supports Unified Communication, Data Management, and Overall Efficiency
How a Dynamics 365 Implementation Supports Unified Communication, Data Management, and Overall Efficiency Halfen USA, a construction materials manufacturer that
Why Lost Deals Aren’t the End of the Road for Your Sales Team
Why Lost Deals Aren’t the End of the Road for Your Sales Team Learn how to analyze a lost deal—a
Solving global water challenges with Microsoft cloud technologies.
Ecolab and Sustainability: Tailor Your Transformation to Support Customer Goals Companies like Ecolab understand that environmental sustainability (particularly with respect
Adapt Quickly, Virtually: Staying Connected with Clients and Colleagues
Staying Connected with Clients and Colleagues If we as a society have learned nothing else from our collective response to
Improving Your CRM Sales Cycle
Improving Your CRM Sales Cycle Many businesses believe that customer relationship management (CRM) ends once the sale has been made.
Global chemical manufacturer streamlines sales processes with Microsoft Power Platform and Dynamics 365 Sales
Are Your Business Processes Integrated and Supported by CRM? Although customer relationship management (CRM) is a staple in most organizations
Unlock Your Lead Nurturing with a CRM Strategy
Unlock Your Lead Nurturing with a CRM Strategy Leads are potential customers, and most businesses have a lead nurturing program
Manufacturer personalizes and automates surveys to understand its customers and boost loyalty
Panduit Personalizes and Automates Surveys to Revolutionize Its Customer Feedback Strategy Every business knows the value of customer data and