Mike Hadley of Nexus IT Consultants joins us on the Sales Lead Dog podcast. He shares his expertise on IT services and the pressing issue of cybersecurity. Utah’s new law makes companies responsible for data breaches. So, Mike’s insights are now more important than ever for IT Sales.
Discover how Nexus IT provides full-spectrum IT management and co-managed solutions. They meet various business needs. This includes cybersecurity assessments and help desk support.
Mike went from wanting to be a soccer player to becoming a successful IT consultant. His journey is full of lessons. These cover adaptation, family motivation, and the continuous pursuit of improvement.
Transforming Sales Tactics: From Pushy to Partner
Reflecting on the transformation of sales tactics, we discuss a crucial shift. This marks the shift from aggressive tactics to creating real, lasting client relationships. My own evolution in sales mirrors this trend. It highlights the need for trust and understanding what clients want, especially in close communities.
At Nexus IT, the challenge is to align strategies with technical skills. This is essential for selling intangible IT services like IT support. This alignment keeps our team ready for new projects and client engagements.
Long-Term CRM, Team Empowerment & AI’s Potential
The conversation moves beyond the initial process. It focuses on the essentials of long-term customer relationship management (CRM). We talk about empowering sales teams by fostering autonomy. I also cover providing the right tools for success.
Navigating challenges with CRM systems, We shared personal stories of risk-taking. These led to unexpected yet rewarding professional experiences. We explore the potential of AI to enhance CRM systems.
At the same time, we recognize the unpredictability of sales. We also discuss the art of managing expectations in complex environments. Join us for an episode filled with insights and strategies for thriving in the world of IT sales.
Meet Our Guest: Mike Hadley, Senior Sales Executive, Nexus IT Consultants
With over 20 years of experience in sales, management, and team leadership, Mike Hadley is a seasoned professional. He is known for driving revenue growth and fostering high-performing teams.
He is skilled in strategic planning, managing customer relationships, and helping business professionals reach their goals. Mike’s strong leadership skills and focus on results have led to success in many industries.
Key Takeaways You’ll Learn:
> Insights into IT services and cybersecurity from Nexus IT Consultants.
> Strategies for addressing data breaches and providing full-spectrum IT management.
> How to transition from traditional methods to building long-lasting client relationships in IT sales.
> The importance of aligning sales strategies with technical expertise for intangible services.
> Essentials of long-term customer relationship management (CRM)..
> The potential of AI to enhance CRM systems and manage expectations in complex sales environments.