Podcast Episode: IT Sales Leadership & Communication with Joel Robnett
Join us on the Sales Lead Dog podcast. We sit down with Joel Robnett, the dynamic Director of Sales and Marketing for Tech Heads, Inc. Joel opens up about his unexpected journey in IT sales leadership.
He transitioned from aspiring lawyer to a leader in the tech industry. He shares how Tech Heads blossomed. It started as a consulting firm in the mid-90s. Now, it’s a leader in managed services and cloud solutions.
With a focus on problem-solving and empowerment, Joel reveals pivotal foundational values. These include attitude, effort, and partnerships, all key to his success.
Building Trust & Team Spirit in Sales
Communication and trust are the lifeblood of successful sales teams. Joel offers profound insights into fostering these essential elements.
He shares how leaders can create a transparent environment. In this space, vulnerability is seen as strength. This encourages team members to openly share both challenges and victories.
In a world leaning heavily towards virtual work, Joel emphasizes an irreplaceable value. That is the value of in-person interactions. They are crucial for keeping team spirit alive and turning setbacks into opportunities for future growth.
Synergy: Sales, Marketing & Strategic CRM Use
Our conversation takes a closer look at the synergy between sales and marketing teams. It highlights the importance of open dialogue and mutual understanding. Joel discusses the strategic role of CRM systems. These are more than just tools.
Instead, they are a strategy that aligns operations and enhances workflows. Creating a culture of trust around CRM usage ensures seamless communication. This applies between sales and delivery teams. Ultimately, it provides an exceptional customer experience. This episode is a treasure trove of practical strategies and industry wisdom you won’t want to miss.
Meet Our Guest: Joel Robnett, Director of Sales & Marketing, Tech Heads, Inc.
Joel Robnett brings extensive sales and marketing leadership experience within the technology sector. He is currently the Director of Sales & Marketing at Tech Heads, Inc.
He has been fostering growth and innovation there since September 2022. His career spans prominent roles. These range from startups to global enterprises. His focus always remains on driving sales excellence and market impact.
Joel holds a Bachelor of Arts in Speech Communications with a Minor in Leadership Studies from Whitworth University. Beyond his professional achievements, he is a dedicated volunteer.
He serves on the Board of Directors for Choice Adoptions. He also coaches youth sports for his three children and teaches children’s church. His passion for leadership in business and the community gives him a strong voice today.
Key Takeaways You’ll Learn:
> Joel’s journey from aspiring lawyer to a leader in managed services and cloud solutions.
> The foundational values of attitude, effort, and partnerships for business success.
> How to foster communication and trust within sales teams.
> The importance of in-person interactions for team spirit and overcoming setbacks.
> Strategies for achieving synergy between sales and marketing teams.
> The strategic role of CRM systems for aligning operations and enhancing customer experience.