Discover the keys to becoming a Athletic Grit in Sales Leadership. Jeff Fallis of GoFormz joins us for a riveting journey through his career. It spans from humble beginnings to the pinnacle of sales success.
Discover how mentorship, hard work, and wise choices can speed up your success in any field. Jeff’s remarkable story starts with selling hockey tickets in Arizona.
It then leads digital transformation for companies in construction and field services. This embodies the universal applicability of sales skills. This episode highlights athletic grit in sales leadership.
Sports & Business: A Masterclass in Leadership
Step into the arena where sports and business strategies converge. This offers a true masterclass in leadership. In this episode, Jeff and I unpack the nuances of guiding a team through highs and lows. We set the stage for a winning mentality. We tackle the tough aspects of leadership.
These range from the personal growth that comes with transitioning roles. They also include handling the complexities of delivering difficult news during a crisis, like the COVID-19 pandemic.
We take lessons from sports legends. They show us why resilience matters. We also explore role definition and the value of learning from failure. These are all vital for creating a successful business playbook.
Customer Success: Beyond the Sale & Team Selling
Cementing customer relationships and achieving lasting success hinges on synergy. This synergy exists between sales and customer success. This is a theme we explore with depth and insight. Jeff shares his philosophy: the sales relationship doesn’t end at closing. Instead, it’s only the beginning of an ongoing partnership.
This partnership can make or break client retention. We reveal key strategies.
Key points include:
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Setting clear expectations
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Focusing on the important first three months after the sale
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The advantage of a united team-selling approach
New team members have embraced this philosophy. It keeps salespeople actively involved and supportive. Consequently, it solidifies the foundations of customer relations long after the initial handshake.
Meet Our Guest: Jeffrey Fallis, Head of Sales and Customer Success, GoFormz
Jeff Fallis is currently the Sr. Director, Head of Sales and Customer Success at GoFormz. This is a San Diego-based company. It focuses on enterprise software for digital forms and data capture. His career spans over 17 years in sales and technology.
He has held positions from an individual contributor all the way to Executive leadership. As the Vice President of Sales at Blast Motion for 5 years, another San Diego-based startup, he helped lead the company’s transition. It moved from early-stage sales to multi-millions in business.
As the VP of Digital Media Sales at Pointstreak Sports Technologies, he was a member of the Executive team. This team successfully executed the sale of the company in early 2016. Before joining Pointstreak, he held the position of Director, Digital Media Sales at The Active Network. This company filed an IPO in May 2011. He was also a 4x Presidents Club award winner. Fallis has built strong sales teams and effective Go-to-Market (GTM) plans in technology.
Fallis has a degree from the University of Dayton in Ohio. He was an NCAA Student Athlete, received Honorable Mention All-American, and was a 3-year starter on the Football team.
He also holds a Master’s degree in Sports Business Management from the University of Tennessee. There, he was a graduate assistant in the Athletic Department for 2 years before moving on to start his career in business.
Mr. Fallis was born in Akron, Ohio and resides in Carlsbad, California with his wife Breana and their two children, Stella (3) and Clay (2).
Key Takeaways You’ll Learn:
> How athletic grit and corporate strategy merge for sales leadership success.
> Jeff’s journey from humble beginnings to sales leadership in digital transformation.
> Insights into applying sports principles for team guidance, resilience, and learning from failure.
> The importance of mentorship and work ethic in accelerating your career path.
> Strategies for building strong customer relationships beyond the sale for client retention.
> The benefits of a cohesive team-selling approach and setting clear expectations with clients.