Podcast

Extend Grace & Accept It – Sandy Ellis

Sandy Ellis is the Chief Revenue Officer for Activus Connect- a premium provider of customer experience outsourced solutions that operates across the Continental US & Puerto Rico.

Sandy describes herself as an executive with a talent to discover underlying business needs, strategically design innovative solutions, and develop and inspire leaders through career development, professional writing, and speaking.

On today’s episode, Sandy dives into some of the tough lessons she had to learn in order to better connect with her team and her clients. “As a leader, I think it’s important to learn that life is intermingled and being able to figure out how to embrace that and build upon it, versus fighting it will save you a lot of angst.”

Tune into today’s episode to learn from our conversation with a wise, self-aware leader!

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Quotes

  • “We’re primarily domestic in the United States and Puerto Rico, and we’re able to attract and design our support structure on behalf of what the client means based on both geography, as well as skills, and tap into the millions of Americans that want to be able to work from home and have chosen to do that.” (9:38- 10:00)
  • “I learned early in my career to extend grace and accept grace- everything does not go as planned, life is messy, and things happen.” (11:55-12:08)
  • “As a leader, I think it’s important to learn that life is intermingled and being able to figure out how to embrace that and build upon it, versus fighting it will save you a lot of angst.” (26:38-26:54)

Links

Sandy Ellis LinkedIn
Activus Connect LinkedIn
Activus Connect Website

Empellor CRM LinkedIn
Empellor CRM Website